Well I lead a marriage class on Wednesday nights at church. I use the books titled HomeBuilders. I've learned alot from these books. So far we've gone through 3. Resolving Conflict, The Marriage Covenant, and now Improving Communication.
Wanted to share what we learned on Wednesday. The 3 keys to listening or being heard.
1. Expression: Let your thoughts be known, people aren't mind readers. Speak clearly.
2. Listening: If you are the listener, the other person has the spotlight, meaning you don't talk, but let them know you are listening by either nodding your head, or other verbal cues, like (really, is that so)
3. Respond: "What is it that you need most from me right now". Many times we try to fix the persons problem, when they don't want it to be fixed. Many times they just need to vent. Let them be the one to tell you what they need.
No comments:
Post a Comment